Customer Privacy Notice

Last Updated: 24 February, 2025
PURPOSE OF THIS PRIVACY NOTICE

This privacy notice explains how we collect, use, and process your personal information through your use of this website, including any information you may provide when you register a GV INTERNATIONAL account. We ensure that the personal information we collect is protected and processed responsibly.

This privacy notice supplements other notices and policies and is not intended to override them.

WHOM IT APPLIES TO

This notice applies to all customers of the GV INTERNATIONAL Sportsbook. We may update this notice periodically and encourage you to check it regularly. If you have any questions, please email us at [email protected]

WHAT PERSONAL INFORMATION WE COLLECT AND GENERATE

Personal information means any data that can identify a person. It does not include anonymous data. The information we collect includes:

  • Contact information (e.g. name, address, email, mobile number)
  • Gender
  • Identity document
  • Proof of address
  • Source of income
  • Banking details
  • Photographs and other visual images
  • Occupation and IP address

We also generate information such as:

  • Betting records
  • Records of payments and withdrawals
  • Customer profiles
WHEN AND WHY WE COLLECT AND PROCESS YOUR PERSONAL INFORMATION

We process your data to fulfill contractual obligations and for purposes such as:

  • Account registration
  • Processing bets and transactions
  • Responding to inquiries
  • Administering promotions
  • Complying with legal requirements
CHILDREN’S INFORMATION

You must be 18 years or older to use our services. We do not knowingly collect data from persons under 18 years of age.

WE ONLY SHARE YOUR INFORMATION WITH OTHERS WE TRUST

We only use trusted service providers for purposes such as identity verification, communication, and IT services. If service providers are located in other countries, we ensure they follow the same data protection standards.

USE OF YOUR PERSONAL INFORMATION WHEN ENTERING PROMOTIONAL COMPETITIONS

If you enter a competition, we process your data for competition purposes. Winner details may be published on our social media platforms. You can request to opt out by contacting us.

REASONABLE STEPS TAKEN TO SAFEGUARD YOUR PERSONAL INFORMATION

We take reasonable steps to protect your personal data from loss, unauthorized access, and misuse through security measures such as password protection and restricted access.

WE DO NOT KEEP YOUR PERSONAL INFORMATION LONGER THAN WE NEED TO

We retain personal data only as long as necessary, considering legal and contractual obligations. When no longer needed, data is securely deleted.

CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

We regularly review our privacy notice. It is important to keep your personal information accurate and updated.

IF YOU FAIL TO PROVIDE PERSONAL INFORMATION

If required data is not provided, we may not be able to offer our services. In such cases, we will notify you.

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